Merdee Matteo
01:34 06 Aug 23
I had a wonderful experience with my Public Adjuster, Alan. Alan is extremely knowledgeable about the insurance industry. When I found Alan on my internet search, I was having a hard time with the insurance company low balling the claim. When we met, Alan inspected the property and the damage caused by a leak and told me he would get me a good settlement. I didn’t think it was possible based on my dealings with the insurance company in the past, but Alan came through for me. Alan is very professional and a caring individual. He not only helped me, but the first time I met him he had to take a call from another client and apologized and excused himself. When he finished his call, which was quick, he apologized again. This showed me that he cared about his clients and the service that he provides and the work that he does. I signed on with him instantly and had a wonderful professional experience with him. He responded to all my calls and text messages and kept me informed about the process and what was going on with the claim. He is a good person and we are blessed to have him in an industry that only cares about their bottom line. I would recommend him to anyone and all of my family members. Thank you so much Alan for all your hard work. I truly appreciate you. Hopefully, I won’t have any other issues with my insurance company, but if I do, I know who to call. All the best, Marcia.