Claim Process and Cost

Public Adjuster Insurance ClaimThe 10 Step Public adjuster Claim Process with Florida Allstar Public Adjusting:

  1. A free no obligation inspection determines the extent and how the damage occurred.
  2. If we believe you have a claim, a quick review of your insurance policy will determine if the loss is covered.
  3. Signing the letter of representation grants us communicate on your behalf with the insurer.
  4. If you have not already done so, we call the insurer to report the claim resulting in an adjuster assigned to your case.
  5. Damage documentation begins with photos, video, moisture testing, and measuring.
  6. A highly detailed line item estimate is created and submitted to the insurer. The insurer now knows what WE are expecting.
  7. The insurance company now schedules an inspection that which I will be present, and I will go over everything with the insurance adjuster.
  8. The adjuster will go back to his office and create an estimate of damages, based on the way HE sees it.
  9. Negotiations begin. Both the insurer and I will debate the extent and cost of the damage.
  10. I will not reach an agreement without consulting with you, the property owner.  Once agreed, a release may be signed, and a check is issued.

It is my goal to get a quick settlement for you, but many times, we just cannot agree. If so, there are processes called appraisal and mediation, where we take it a step further, trying to hash out our differences with an impartial umpire.

I would never just accept what the insurance company offers. You almost always end up getting an unfair deal if you leave it entirely up to the insurance company to determine what is owed.  Here is a study from the Office of Program Policy Analysis & Government Accountability:  (Page 7 right-hand column)

If you call me at 954-659-8600 or 305-979-5549, I would be happy to go over it with you on the phone, and/or set up a time for a free inspection of your claim.

Contingency Fees are Only Paid After your Claim is Settled

If you decide to use my services, here are the fees which are capped by the Florida Department of Financial Services and underscored by Florida’s Chief Financial Officer, Jimmy Patronis.

Fees are paid on CONTINGENCY which means you pay nothing unless we get your claim settled.

Florida Public Adjusters are prohibited from charging more than the capped amount:

  • No more than 20% on new (non-state of emergency) or reopened or supplemental claims.
  • No more than 10% of any claim resulting from a declaration of a state of emergency within the first year. (homeowner and condo association policies only)

I am a professional, who believes in treating people with respect.  I’m also a firm believer in quality work, and that you get what you pay for.    On that front, I am aware that there are public adjusters out there who will reduce their fees to 5% in order to retain a new client. It is my personal experience, however, that these people run their operation on the premise of volume and not necessarily quality. They sign up as many people as possible and overload themselves with work that they have no time for, resulting in dragged out claims, lowball settlement offers, and mediocre work, and horrible customer service. I strive for perfection, which is a realistic expectation when you hire a public adjuster.

If you are on the fence and trying to decide who to use, contact me and I would be willing to discuss the claim process and if necessary, “to an extent,” work with you on my fees.